This is an original preparation plan, not a new examination announcement. Check dates, stages, eligibility and application instructions in the issuing authority’s current notice.
01 / UNDERSTANDING
Plan your preparation
Learn relationships using a service table before memorising labels. Revisit the same customer's three transactions on a later day, checking that the explanation follows the service rather than the person's identity. Reverse the exercise during revision: provide an obligation and ask which service could create it. This reveals whether the learner can reason from the actual promise rather than automatically attach the deposit relationship to anything that happens at a bank counter or through an account.
02 / UNDERSTANDING
The concept in context
The legal and practical relationship depends on the service being performed. A normal deposit creates a debtor-creditor relationship, with the bank owing the customer. Collection services involve acting on instructions as an agent, while custody arrangements concern holding property under their particular agreed terms.
03 / UNDERSTANDING
A worked learning case
A customer maintains a deposit, sends an instrument for collection and separately uses a custody service. A trainee describes all three as the bank borrowing money. The trainer asks what the bank receives and promises in each case, revealing that the underlying obligations are different despite the common customer.
ORIGINAL EDUCATIONAL PRACTICE
Try it before you check.
Is the bank's capacity identical for a normal deposit and a collection instruction?
Show the answer and reasoning
No.
A normal deposit generally creates an amount the bank owes the depositor, while collection involves carrying out an instruction in an agency capacity. The transaction determines the relationship. Identifying the service and its terms is necessary before deciding what obligation exists or what performance the customer can reasonably expect.
Two traps to watch for.
- Applying the deposit relationship to every banking service.
- Ignoring contract terms when explaining custody obligations.
YOUR TOPIC-SPECIFIC LEARNING MAP
Build your next study session
Identify the distinct service in each of the three transactions.
State what the bank receives and promises for each service.
Match the obligation with the correct relationship rather than the customer name.
Explain the idea, apply it to a new situation, then check what changed in your reasoning.
BANKERS TUTORIAL · SOURCE NOTES
Keep the source alongside your notes.
Official links provide subject context and authoritative reference material. This guide’s explanation, scenario and question are original Bankers Tutorial learning content.
- iibf.org.in https://iibf.org.in/jaiib-junior-associate-IIBF
- iibf.org.in https://iibf.org.in/documents/RulesSyllabus/2026/FlagshipCourses/21%20-%20JAIIB-Final_Exam_24.07.25_Final_23.02.2026.pdf
- www.rbi.org.in https://www.rbi.org.in/commonperson/English/Scripts/PressReleases.aspx?Id=2123
For JAIIB preparation, check the current official notice before relying on changing dates, rules or examination requirements.


